Privacy Policy

MAMMOTH BHARAT operates the website https://www.mammothbhrt.in and is committed to protecting the privacy of our customers and users . This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you ("Personal Information"). The types of Personal Information we may collect include:

* Contact & Identity Data: Name, email address, physical shipping and billing address, and phone number.

* Transaction Data: Details about products/produce (Lemons, Mangoes, etc.) and fresh catch (Snake Head Murrel Fish, Tilapia) you have purchased from us, order history, and payment information (processed securely by a third-party payment gateway - RAZORPAY).

* Website/Usage Data: IP address, browser type, operating system, pages viewed, time spent on our website, and referring website addresses (collected via cookies and analytics).

* Communication Data: Information you provide when contacting us via email, phone, or online forms regarding orders, quality, or farming practices.

2. How We Use Your Information

We use the collected information for various purposes, including:

* To Fulfill Orders: To process your purchases, package and deliver your farm-grown produce and fresh- catch fish, and manage your customer account.

* To Communicate: To respond to inquiries, provide customer support regarding product quality and delivery status, and send administrative information (e.g., order confirmations, policy updates).

* Marketing (with consent): To send you promotional materials, newsletters, or information about new harvests, seasonal offers, or recipes (you can opt-out at any time).

* Service Improvement: To monitor and analyze usage trends to improve our products, delivery logistics, and website experience.

* Security and Legal: To prevent fraud, enforce our terms and conditions, and comply with legal obligations.

3. Disclosure of Your Information

We may share your Personal Information only in the following situations:

* Service Providers: We share data with third-party vendors, consultants, and other service providers who perform services for us, such as payment processing, logistics and delivery partners (to ship your order), data analysis, and website hosting.

* Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

* Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your Personal Information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of data transmitted over the Internet.

5. Your Data Rights

Depending on your location, you may have rights regarding your personal data, including the right to:

* Access: Request a copy of the personal information we hold about you.

* Correction: Request correction of inaccurate or incomplete data.

* Deletion: Request the deletion of your personal information (subject to legal exceptions).

* Opt-Out: Opt-out of receiving marketing communications from us.

To exercise any of these rights, please contact us using the details below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Effective Date" and will be effective as soon as it is accessible. We encourage you to review this Privacy  Policy frequently to be informed of how we are protecting your information.